During hurricane season, having accurate information and reliable support can make all the difference. This page brings together verified resources from local officials and national agencies—so whether you’re reporting price gouging, locating emergency shelter, registering for special needs assistance, or seeking disaster relief, you’ll find the help you need here.
From power outage hotlines to FEMA registration, these phone numbers and links are here to guide you through every phase of the storm—before, during, and after.
Keep this list bookmarked or printed. In a crisis, quick access can save time—and lives.
Click your county to jump to your available resources:
Alachua County
- Alachua County Sheriff (352) 367-4000
- Alachua County Emergency Information Portal
- Alachua County Crisis Center: (352) 264-6789
- Alachua County Emergency: (352) 264-6500
- Gainesville Emergency Management
- See emergency updates: SafeGNV.org
- 311 Critical Information Line: Gainesville residents can dial 411 or call (352) 264-6557 for questions/rumor control
- Alachua Co. Weather Channel Updates
ALACHUA COUNTY: Reporting damages, downed power lines, and outages:
- Central Florida Electric Cooperative (CFEC):
- Call (352) 493-2511
- Sign up for Text Alerts
- Report online
- Duke Energy:
- Text OUT to 57801
- Call (800) 228-8485
- Report online
- Gainesville Regional Utilities (GRU):
- Call (352) 334-2871
Citrus County
- Citrus County Sheriff’s Office: (352) 726-4488
- Citrus County Sheriff’s Office Facebook Page: Follow for Updates
- Emergency Management Division: (352) 249-2700
- Lecanto Government Building: (352) 527-5200
- Citrus County Health Department: (352) 527-0068
- Citrus County Public Works: (352) 527-5477
- Citrus County Animal Services: (352) 746-8400
- Citrus County Solid Waste: (352) 527-7670
- Citrus County School Board: (352) 726-1931
- Citrus County Building Division/Flood Management Coordinator: (352) 527-5310
- Citrus County Transit (for shelter transportation assistance): (352) 527-7633
- Citizen Information Line (active during emergencies): (352) 249-2775
CITRUS COUNTY: Reporting damages, downed power lines, and outages:
- Duke Energy:
- Text OUT to 57801
- Call (800) 228-8485
- Report online
- Sumter Electric Cooperative (SECO):
- Report online
- View the outage map
- SECO Storm Center: https://secoenergy.com/stormcenter/
- Call (800) 732-6141
- Withlacoochee River Electric Cooperative (WREC):
- Text OUT to (855) 938-3431
- Call (352) 567-5133
- Report online
Gilchrist County
- Gilchrist County Emergency: (352) 463-3198
- Gilchrist County Sheriff: (352) 463-3410
GILCHRIST COUNTY: Reporting damages, downed power lines, and outages:
- Central Florida Electric Cooperative (CFEC):
- Call (352) 493-2511
- Sign up for Text Alerts
- Report online
Lake County
- Lake County Citizens Information Line: (352) 253-9999
- Sign up for AlertLake or text ALERTLAKE to 888777
LAKE COUNTY: Reporting damages, downed power lines, and outages:
- Duke Energy:
- Text OUT to 57801
- Call 800-228-8485
- Report outages online
- Sumter Electric Cooperative (SECO):
- Report online
- View the outage map
- SECO Storm Center: https://secoenergy.com/stormcenter/
- Call (800) 732-6141
Levy County
- Levy County Sheriff: (352) 486-5111
- Levy County Emergency:
- Personal Preparedness: (352) 486-5155 or (352) 486-5576
- Sign up for AlertLevy or text ALERTLEVY to 888777
LEVY COUNTY: Reporting damages, downed power lines, and outages:
- Central Florida Electric Cooperative (CFEC):
- Call (352) 493-2511
- Sign up for Text Alerts
- Report outages online
- Duke Energy:
- Text OUT to 57801
- Call 800-228-8485
- Report outages online
- Sumter Electric Cooperative (SECO):
- Report online
- View the outage map
- SECO Storm Center: https://secoenergy.com/stormcenter/
- Call (800) 732-6141
Marion County
- Marion County Sheriff: (352) 732-9111
- Marion County Sheriff’s Office Facebook Page for updates
- Marion County Citizens Information Line: (352) 369-7500
- Marion Co. Sheriff Non-Emergency questions: (352) 369-6807
- Marion County Emergency: (352) 622-3205
- Sign up for Alert Marion emergency alert system
- City of Ocala Sanitation Hotline: (352) 351-6696
- Marion Co. Weather Channel updates
- FHP Marion County: (352) 732-1260
MARION COUNTY: Reporting damages, downed power lines, and outages:
- Report damage to homes for the city of Ocala: (352) 629-8421
- Report damage to homes for Marion County: (352) 620-7422
- Duke Energy
- Text OUT to 57801
- Call 800-228-8485
- Report outages online
- Ocala Electric Utility (OEU):
- Sign up to receive Power Outage Notifications
- Call (352) 351-6666
- Sumter Electric Cooperative (SECO):
- Report online
- View the outage map
- SECO Storm Center: https://secoenergy.com/stormcenter/
- Call (800) 732-6141
Sumter County
- Citizen’s Information Line/Emergency Management: (352) 689-4400
- Sumter County Emergency Management Facebook Page: Follow for Updates
- Sign up for Alert Sumter emergency alert system
- Sumter County Sheriff’s Office (Non-Emergency): (352) 569-1600
- Florida Department of Health – Sumter County: (352) 569-3102
SUMTER COUNTY: Reporting damages, downed power lines, and outages:
- Duke Energy
- Text OUT to 57801
- Call 800-228-8485
- Report outages online
- Sumter Electric Cooperative (SECO):
- View the outage map
- Call (800) 732-6141
- Report outages online
- SECO Storm Center: https://secoenergy.com/stormcenter/
State and National Resources
Rumor Control & Consumer Protection
- Rumor Information Line (Alachua County): (352) 264-6557
- Attorney General’s Price Gouging Hotline:
- Call (866) 966-7226
- File a complaint online
- Department of Agriculture & Consumer Services (Price Gouging):
- Call (800) 435-7352
- File a complaint online
- Department of Financial Services Insurance Claim Hotline:
- Call (800) 227-8676
- File an insurance complaint online
Emergency & Transportation Support
- Florida Highway Patrol: (800) 395-8248
- Florida Emergency Information Line (FEIL) – 24/7: (800) 342-3557
- AAA Emergency Roadside Hotline: (800) AAA-HELP
- Florida Department of Agriculture and Consumer Services (FDACS):
- Information for pet owners during emergencies
- View pet-friendly lodging
- Find horse boarding
Disaster Information and Resources
- Florida Disaster Emergency Management: FloridaDisaster.org
- National Hurricane Center: nhc.noaa.gov
- Florida State Disaster Site: FloridaDisaster.org
- FEMA Registration:
- Call (800) 621-FEMA (3362)
- TTY: (800) 462-7585
- Call (800) 621-FEMA (3362)
- Florida Special Needs Registry: Register Here
- For residents with medical conditions or disabilities requiring special assistance during emergencies
Relief, Donations, & Elder Support
- Red Cross Disaster Relief Info: redcross.org
- American Red Cross Hotline: (800) HELP-NOW (1-800-435-7669)
- Salvation Army Donation Helpline: (800) SAL-ARMY (1-800-725-2769)
- State Volunteer & Donations Hotline: (800) FL-HELP1 (1-800-354-3571)
- Elder Affairs Assistance Line: (800) 96-ELDER (1-800-963-5337)